If you login as [email protected], do you see the 'Tenant Management' menu (you should see that)?

Here is what I see OOTB:

Also your 7.1.9 MT guide should apply for 7.2.2 for the most part. 

Hi Kevin, 

I do NOT see the Multi-Tenant option like you show. I've attached screen prints for you to see what is displaying.

Strange, so this is newly installed MT system and this has never worked? Show me the screen Records>>SysAdmin>>System and click the system name. Mine looks like so:

You could try

1. Log in with your MT admin user

2. Before using the menu, start Tracer

3. Now click on the Designer Studio menu

In the resulting trace, check if the pyHasAccessToMTRestrictedRules when rule returns true or false.

Ok. Here is what I noticed. The pyHasAccessToMRTestrictedRules is True. The pzISMultiTenant nad pyIsMTAdmin are both FALSE. Tracer screen print is attached.

I do not have a systemname - pega722mt.  The default system name is - pega. It is not a mulit-tenant system. 

Here is part of the log from the install - emphasis mine:

pega.platform.userids.issecure=true
rules.schema.name=pega_cre_rules_a
data.schema.name=pega_cre_data
user.temp.dir=
pega.zos.properties=
system.name=pega
production.level=2
multitenant.system=true
update.existing.applications=
update.applications.schema=
automatic.resume=true

Thanks!

Hello! 

I was at the PW17 Conference, so I am getting back into this.  I have attached a screen print of the pyHasAccesstoMTRestrictedRules. Looks like it will return false. I thought that this may be easier than testing each scenario. 

Thanks!

In looking at the PegaRULES.log file after the server was started, I noticed this: 

ClassMap using multi-tenant environment: false

Looks like the environment does not recognize it is multi-tenant - even though I selected that option during the install. 

Any ideas would be helpful. If I re-install pega722 from scratch - I could end up where I am now. 

Thanks!

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