Question
LTI
US
Last activity: 20 Nov 2018 13:00 EST
Pega v7.2 (Cloud Setup) Agent Run contingency running on Background processing node
Hi Team,
There is a scenario as below:
We have 4 node setup:
2 Web nodes , 1 BIX and 1 BackgroundProcessing
- Agent configured to run on Background processing node type.
-As per Pega recommendation , we do not use Web/BIX nodes for the agent job and hence only the util node
Scenario : The util node faces some network error/goes unresponsive and the agent schedue didn't run.
Impact: Agent run missed and wait for another noe to come up and agent runs only on next schedule time
Question here is:
Do we have any contingency to make sure even if the above scenario occurs , the agent runs? Is there any load balancing setup that in case of failover the agent can still run?
OR
To handle such scenarios,explicit request for a new util node should be made so that we have 2 util nodes and agent to be enabled on both, in case one fails the other node can run the agent?
Any other suggestions are welcome!
***Edited by Moderator Marissa to update SR Details***