Question
Sri Vishnu Educational Society
IN
Last activity: 12 Oct 2022 9:20 EDT
pega support needed for the old version
does pega system support the 8.4.2 version applications so that when we face the issues will the support be provided to solve the issues.
Accepted Solution
Updated: 12 Oct 2022 9:20 EDT
Pegasystems Inc.
GB
@SaiPavanKumarV please take a look at our Pega Extended Support program .
Extended support dates for 8.4.x are October 1, 2021 – June 30, 2023. 8.4.6 was the last patch release and Extended Support will end June 30, 2023. As indicated in the Extended Support Policy , after the Extended Support period for your Pega software ends, Pega will be under no obligation to provide support. Clients should update to the latest version prior to the end of Extended Support.
You can navigate to that article via the Pega Support Center portal 'Support' menu options.
Also see the Pega software maintenance program and the excellent support documents under Pega Platform Version Chart.
Sri Vishnu Educational Society
IN
@MarijeSchillern Thank you sir