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Question

 sravankumar kannuru (sravankumark9913)
Lloyds Banking Group PLC

Lloyds Banking Group PLC
GB
sravankumark9913 Member since 2020 2 posts
Lloyds Banking Group PLC
Posted: 6 days 7 hours ago
Last activity: 6 days 7 hours ago
Posted: 13 Jan 2025 8:29 EST
Last activity: 13 Jan 2025 8:29 EST

Pega Email ingestion

Hi, We have built a email channel / email listener in PEGA 8.8.3. The email that is being listened/ingested to PEGA using this email channel/listener is getting attached to email triage case as ".eml" format. But we want the email to be attached as ".msg" format. Is there any way to achieve this in PEGA? Thanks.

***Edited by Moderator Marije to add Capability tags***
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Pega Platform 8.8.3
Pega Platform
Email
Case Management

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