Question

Department of Human Services, Australian Government
AU
Last activity: 30 Jan 2023 8:41 EST
Pega Deployment Manager 5.4 gives exception Access Token Not Found
We have installed the Deployment Manager 5.4 on Pega Infinity 8.5.2 platform as per the installation guide and followed every instruction properly but unfortunately, upon launching the Deployment Manager, we are getting the following :
There is an error fetching details from Deployment Manager services <Pega URL> and Deployment Manager Studio will not function as expected. Please verify the configuration of the Orchestrator URL and authentication profiles configured. Error: Access token is not found will not function as expected. Please verify the configuration of the Orchestrator URL and authentication profiles configured.
Error: Access token is not found
The log indicates as below:
2021-12-15 15:53:44,060 [ STANDARD] [ ] [aDeploymentManager:5] (ernal.jwt.JWTSignatureVerifier) ERROR |Rest|DeploymentManager|v1|- JSON web token is rejected during signature verification due to bad signature : Expired JWT 2021-12-15 15:53:44,060 [ STANDARD] [ ] [aDeploymentManager:5] (uth2JWTTokenProcessingUtilImpl) ERROR Rest|DeploymentManager|v1| - Error while processing JWT JSON web token is rejected during signature verification due to bad signature : Expired JWT
We have checked and verified everything we could find after checking other articles on the Pega collaboration site but the issue is still unresolved.
We would appreciate help to resolve this issue.