Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Royal A (Royal A)
Infosys
Pega Developer
Infosys
IN
Royal A Member since 2019 11 posts
Infosys
Posted: Mar 30, 2021
Last activity: Oct 29, 2021
Posted: 30 Mar 2021 9:58 EDT
Last activity: 29 Oct 2021 11:29 EDT
Closed

Pega Chatbot V8.5

I configured pega chatbot in App studio . It's working Good. But how to show this chatbot into end user portal?

***Edited by Moderator Marissa to change type from Pega Academy to Product, update Product details and Platform Capability tags****
To see attachments, please log in.
Pega Platform 8.5
User Experience
App Studio
Conversational Channels
Senior System Architect

Posted: 3 years ago
Updated: 3 years ago
Posted: 6 Apr 2021 7:15 EDT
Updated: 6 Apr 2021 7:16 EDT
Vikas Raidhan (VikasRaidhan)
PEGA
Senior Manager, Customer Service Email
Pegasystems Inc.
IN

@Royal A  you need to deploy the generated mashup on some external site. Check out this article - https://community.pega.com/knowledgebase/articles/conversational-channels/84/embedding-chat-window-web-chatbot-channel

To see attachments, please log in.
Posted: 3 years ago
Updated: 3 years ago
Posted: 29 Oct 2021 11:24 EDT
Updated: 29 Oct 2021 11:29 EDT
Vadivel Muthu (VadivelM7950)
Cognizant
Manager
Cognizant
IN

@Royal A  Below link explains how to configure chat bot in end user portal

https://collaborate.pega.com/question/how-enable-web-chat-bot-case-manager-portal

Need to download AppFactory from Pega Market Place and use to achieve the requirement.

1. Save As the AppFactoryChatbot and EmbedAFChatBot Section

2. Pass the BotId Parameter to pxEmbedChat section configured in EmbedFAChatBot Section

3. Include the AppFactoryChatbot section in Dashboard section

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice