Question
DCS
GB
Last activity: 3 Apr 2022 14:01 EDT
Pega CDH NBA Designer Strategy framework rules available for Extension has not marked as "Extension" in the Rule Status
Hello @Saleem_A & 1:1 Customer Engagement Product Team,
We are analysing the Strategy framework rules generated by NBA-Designer in Pega 8.7 version. We could see that the following Strategies marked the Availability to "Available", but No status populated by the NBAD generated Strategies.
I feel the following Strategies are built for Extension to apply the Customization logic by the Client Implementation Team. Since the Rule status was missing the value "Extension", any customization applied by the implementation team will be lost when we upgrade to new version of CDH. To make the NBAD upgrade smooth, there is need to mark the following Strategy rule status should be marked to "Extension" as it was intended. The same is missing in the latest CDH implementation (8.7). Could you please address this findings?
- FallbackNBAStrategy
- ControlGroupImpl
- InControlGroup
- AssistedInboundChannelExt
- ProcessEmailChannel
- ProcessSMSChannel
- ProcessPushChannel
- ProcessOutboundCallCenterChannel
- ProcessOutboundRetailChannel
- ProcessOutboundOtherChannel
- FinalLimitsAndBundlingPostExt
Best regards, Nanjundan Chinnasamy Pega Lead Decisioning Architect | Decision Consultant Solutions