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Question

 Nanjundan Chinnasamy (Nanjundan Chinnasamy)
DCS
PEGA Lead Decisioning Architect
DCS
GB
Nanjundan Chinnasamy Member since 2015 34 posts
DCS
Posted: Mar 1, 2022
Last activity: Mar 29, 2022
Posted: 1 Mar 2022 10:55 EST
Last activity: 29 Mar 2022 6:54 EDT
Closed
Solved

documentation for "Advanced bundling component for Customer Decision Hub" Marketplace component

Hello Team,

I am excited to see a component available in Marketplace for "Advanced bundling component for Customer Decision Hub". I believe the component removes the dependency of NBAA for bundle recommendations in inbound channels as bundle recommendation already made available for outbound as part of Pega CDH licence.

Could you please share if there any documentation/screen-print available to use this component? There is a demand in client side to implement the bundle recommendation in upcoming days. This component is timely and make lot of difference to the Telco clients to get the bundle recommendation implemented for Inbound channels!

 

Thanks,

Nanjundan Chinnasamy

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Pega Customer Decision Hub for Communications 8.7
Decision Management
Communications and Media
Next-Best-Action Specialist

Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 8 Mar 2022 4:12 EST
Updated: 29 Mar 2022 6:54 EDT
Sumit Khelwal (khels)
PEGA
Manager, Software Engineering, Next Best Action
Pegasystems Inc.
IN

@Nanjundan Chinnasamy  Hi Nanjundan, Please find the documents link below for the advance bundling component: https://docs-previous.pega.com/pega-next-best-action-advisor-user-guide/87/understanding-bundle-negotiator https://docs-previous.pega.com/pega-customer-decision-hub-implementation-guide/87/applying-communications-accelerators

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Posted: 2 years ago
Posted: 7 Mar 2022 3:53 EST
Nanjundan Chinnasamy (Nanjundan Chinnasamy)
DCS
PEGA Lead Decisioning Architect
DCS
GB

@MarissaRogers  I did the same earlier and today. Looks like only Pega employees can send an email to [email protected] from the email response received below. Is there any other way to get the documentation for me?

Your message to [email protected] couldn't be delivered.

The group cdh-accelerators only accepts messages from people in its organization or on its allowed senders list, and your email address isn't on the list.
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Posted: 2 years ago
Posted: 7 Mar 2022 7:56 EST
Anna Betkowska (Anna Betkowska)
PEGA
Senior Principal Technical Writer,1:1 Customer Engagement
Pegasystems Inc.
PL

Hi Nanjundan,

You may find this article helpful: Applying communications accelerators. It explains when to install the advanced bundling component, depending on which combination of features your system requires.

Best regards,

Anna Betkowska

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Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 8 Mar 2022 4:12 EST
Updated: 29 Mar 2022 6:54 EDT
Sumit Khelwal (khels)
PEGA
Manager, Software Engineering, Next Best Action
Pegasystems Inc.
IN

@Nanjundan Chinnasamy  Hi Nanjundan, Please find the documents link below for the advance bundling component: https://docs-previous.pega.com/pega-next-best-action-advisor-user-guide/87/understanding-bundle-negotiator https://docs-previous.pega.com/pega-customer-decision-hub-implementation-guide/87/applying-communications-accelerators

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