In the Pega Archiving Wizard on the page that says "Choose Filtering Criteria" there is only one option visible and that is to set the days back to archive. Is there any way to add additional criteria? We have an option to put a legal hold on a case and would want to skip those.
@SteveM09 Our SME has indicated that we stopped supporting Purge and Archive Wizard for Pega Cloud from 8.6 and for on-premise clients and cloud-choice clients from 8.8.
We are advising the on-premise clients and cloud-choice clients to start using Case Archivalfeature (the new archival functionality) from 8.7.
We can confirm that the new functionality supports legal-hold functionality from 8.7, which sounds like what you are after. Also see the following forum question for details about the archiving differences between the Pega versions.