PEGA api to create case
Hi All,
We are trying to create case using PEGA api by passing below parameter:-
{
"caseTypeID": "ABC-Work-XYZ",
"processID": "pyStartCase"
}
It is creat case of prefix "c-". Whereas it is supposed to create workID "X-". pyStartCase flow of my work class is not getting calledin tracer. I can see pyStartCase is getting called from work- class.
Please suggest at the earliest.
***Updated by moderator: Lochan to add Categories***
Accepted Solution
Pegasystems Inc.
US
@RamP0770 reached out to the Moderation Team with the following information:
"Issue resolved. Functionality is working as expected, issue reported because of wrong use of access group during test."
Pegasystems Inc.
IN
Hi,
I have not tried this but can you try one of the two and see if works
1. Goto application rule and go to cases and data tab. Change Work ID prefix.
2. Override Work- GenerateID activity
Hopefully this should help you out
Thank You
Accepted Solution
Pegasystems Inc.
US
@RamP0770 reached out to the Moderation Team with the following information:
"Issue resolved. Functionality is working as expected, issue reported because of wrong use of access group during test."