Pega Agile Workbench - Work items from JIRA not synced back
Hi,
I have integrated Pega 7.4 with JIRA cloud version. The user stories created in Agile workbench gets synced back to JIRA but if I create it in JIRA under the same project, it does not reflect in Pega.
Can someone help me with this ?
Accepted Solution
Pegasystems Inc.
IN
Yes, it solved. Having the correct project version set on the jira issue, agile workbench would display the user stories.
Pegasystems Inc.
IN
Hi Milan,
Have you tried refreshing the Agile Workbench tabs like Stories or Bugs? Or By opening and closing of Agile Workbench? Observed these issues even with logout and login?
Any special characters involved in the story? Is it the on-premise/privately hosted cloud or public cloud version given by JIRA ?
Could you please share more details on the issue?
Mishi Pty Ltd
AU
Hi,
Yes I had tried refreshing and closing/opening and logout/login multiple times. But any user story created in JIRA is not synced back.
Any thing created in Agile workbench does reflect in JIRA.
I am using JIRA cloud trial version with my Pega personal edition.
Pegasystems Inc.
IN
Not sure whether it is something related to trail version and Pega personal edition.
I think we need to have a screen share to look into this issue. Any good time to go thorough this?
Mishi Pty Ltd
AU
Hi Vitts1
My prefered time for a call will be after 7pm AEST on weekdays, please let me if a call can be facilitated at that time.
Regards
Milan
Updated: 10 Aug 2018 10:05 EDT
Mishi Pty Ltd
AU
We can have it now if you are free or on Monday
<message edited by mod to remove personal information>
Pegasystems Inc.
IN
The issues created on the JIRA doesnt have the project version mapped. Once the version is mapped we are able to see the stories created via jira in agile workbench.
Accepted Solution
Pegasystems Inc.
IN
Yes, it solved. Having the correct project version set on the jira issue, agile workbench would display the user stories.
Accenture
IN
So, the sync is two way of communication right between Agile WorkBench and JIRA for pega 7.4 cloud?
That means if we create user stories and bugs in JIRA, the same will replicate in Agile work bench also and vice versa?