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Question

 Rajib Chaudhuri (RajibC35)
Wipro Ltd

Wipro Ltd
IN
RajibC35 Member since 2019 1 post
Wipro Ltd
Posted: May 14, 2020
Last activity: May 15, 2020
Posted: 14 May 2020 7:34 EDT
Last activity: 15 May 2020 11:47 EDT
Closed

Pega 8.3.1 Next Best Action Settings

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Pega Customer Decision Hub 8.3
Decision Management
Financial Services
Next-Best-Action Analyst

  • Rajib Chaudhuri
Posted: 5 years ago
Posted: 14 May 2020 8:43 EDT
Saleem Abdelsayed (Saleem_A)
PEGA
Senior Director, Product Management, 1:1 Customer Engagement
Pegasystems Inc.
US

Likely due to not having an unlocked ruleset version, as defined by your "Default destination ruleset" configuration in the advanced tab of your access group.  This is typically your Artifact ruleset - make sure there is an unlocked ruleset version.

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Posted: 5 years ago
Posted: 15 May 2020 11:47 EDT
Saleem Abdelsayed (Saleem_A)
PEGA
Senior Director, Product Management, 1:1 Customer Engagement
Pegasystems Inc.
US

Sorry, I'm not following your question.  I suggested above what you need to review (ie, the default destination ruleset of your access group - ensure the ruleset version there is unlocked.

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