Next Best Action Design and Decisioning Strategy
Hi All, I am new to Pega. I am working through the training and feel I understand Next Best Action Designer. However, I am finding the training about Decision Strategy creation rather confusing. I feel there is a module that is missing that doesn't explain the link between Next Best Action Designer and the creation of a Decision Strategy.
I like to understand the "big picture" before moving into the detail of the buttons to press etc. So if anyone can give me a high level of how Next Best Action Design and the Strategy relate I would be grateful. Cheers Paul