Pega 8 Survey DWA
Requirement:
I've a simple requirement to use Pega survey framework and DWA combined so that I'll initiate the survey cases for external users through activity(external users list available in a data type and will loop and send the surveys to each individual).
The survey form will have fields that doesn't require multiple server calls to load as DWA works with static form and only one server submit is allowed.
Steps followed:
1. Survey(Configure>>Case Management>>Survey) and questions in it are created.
2. Created activity and loop on each user(available in data table) to created survey case.
3. I don't want to maintain operator for each user and would like to use DWA, however, since creating survey case is creating screen flow(pyAdministerSurvey) and I'm not able to use routing as external.
4. Facing issue in using DWA as there is no control over screen flow creation when creating survey.
Questions:
1. Is it feasible to use DWA with Pega survey in Pega 8(as Pega survey is creating screen flow and adding each question group in it is added as a shape in screen flow)?
2. Is it possibile to use external routing(DWA) for screen flow that have only one assignment?
I'm asking this question, since my requirement is only to display single form with submit button but I don't see a way to configure it with Pega Survey in Pega 8.
Requirement:
I've a simple requirement to use Pega survey framework and DWA combined so that I'll initiate the survey cases for external users through activity(external users list available in a data type and will loop and send the surveys to each individual).
The survey form will have fields that doesn't require multiple server calls to load as DWA works with static form and only one server submit is allowed.
Steps followed:
1. Survey(Configure>>Case Management>>Survey) and questions in it are created.
2. Created activity and loop on each user(available in data table) to created survey case.
3. I don't want to maintain operator for each user and would like to use DWA, however, since creating survey case is creating screen flow(pyAdministerSurvey) and I'm not able to use routing as external.
4. Facing issue in using DWA as there is no control over screen flow creation when creating survey.
Questions:
1. Is it feasible to use DWA with Pega survey in Pega 8(as Pega survey is creating screen flow and adding each question group in it is added as a shape in screen flow)?
2. Is it possibile to use external routing(DWA) for screen flow that have only one assignment?
I'm asking this question, since my requirement is only to display single form with submit button but I don't see a way to configure it with Pega Survey in Pega 8.
3. Is it possible to make Pega survey not create screen flow so that I can use DWA (since my requirement is just to send a short and simple survey and doesn't require multiple server calls)?
4. Should I go for simple case with DWA assignment instead of using Pega survey?
Updated: 16 Mar 2020 12:02 EDT
Cognizant Technology Solutions
IN
HI Adithya,
I think it is not possible to do DWA for survey step.
Thanks
Vinoth
Evoke Technologies
US
Hi Adhitya,
Even I have similar requirement I am trying the same steps but could not achieve it.
Vinoth,
Could you please let me know why this is not possible in detail if we use Survey framework and DWA.
Regards,
Anvesh
Updated: 17 Mar 2020 15:46 EDT
Cognizant Technology Solutions
IN
Hi Anvesh,
It is a defect in Pegasystems code or rules. Limitation with the DWA, only one action can be triggered and there can be only one server interaction, after which the page expires. Hence, validations are not present; and trigger onChange and refresh section are not supported. You can ask for an enhancement to Pega.
Without any required fields,refresh condition it may work.
Always better go with the normal steps for Dwa.
I don’t know what they have done in their code in higher versions ( 8 and above)
Regards
Vinoth
Pegasystems Inc.
US
Hi,
It is not a defect in DWA, but an intended behavior of DWA that it only allows one server interaction.
Please look into the below article which details about how DWA works using one-time signature to fulfill an assignment with an external (non-Pega operator).
Thank you!