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Question

 Abhishek Pabitwar (AbhishekAP)
Virtusa Consulting Services
Abhishek Pabitwar
Virtusa Consulting Services
IN
AbhishekAP Member since 2018 2 posts
Virtusa Consulting Services
Posted: Mar 10, 2019
Last activity: Mar 12, 2019
Posted: 10 Mar 2019 4:46 EDT
Last activity: 12 Mar 2019 4:47 EDT
Closed

Pega 7.4.0 installation failing

Hello Team,

I have downloaded setup Pega 7.4.0 from PDN and then trying to install it. But facing below issue while running `install.bat` file.

BUILD FAILED
H:\Pega\Pega 7.4\scripts\setupDatabase.xml:471: The following error occurred whi
le executing this line:
H:\Pega\Pega 7.4\scripts\setupDatabase.xml:959: Set a password for the administr
[email protected] operator by using the pega.admin.password property. The password m
ust start and end with non-whitespace characters, be between 5 and 64 characters
long, and cannot contain an *, ?, [, or ].

Total time: 1 second
Exiting with Error

And also In the extracted folder I noticed that the setup of JDK is missing. PFA screenshot.

Thanks,

Abhishek

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Pega Platform
Installation and Deployment

Posted: 6 years ago
Posted: 11 Mar 2019 5:03 EDT
Simon Chan (chans3)
PEGA
Senior Principal Engineer, Technical Support - 1:1 Customer Engagement
Pegasystems Inc.
GB

Hi Abhishek,

Have you updated setupDatabase.properties with the required database connection properties?

Regards

Simon

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Posted: 6 years ago
Posted: 11 Mar 2019 7:22 EDT
Vikash Ranjan Karn (Vikash Karn)
Pegasystems Inc.
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Abhishek,

While installing Pega7.4 modifying setupdatabase.properties is not required unless you want to generate the DDL manually.

Could you please let us know the detailed steps that you have followed while installing Pega 7.4.

 

Regards,

Vikash

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Posted: 6 years ago
Posted: 11 Mar 2019 13:03 EDT
Abhishek Pabitwar (AbhishekAP)
Virtusa Consulting Services
Abhishek Pabitwar
Virtusa Consulting Services
IN

Hi Vikash,

Thanks for your comment.

Please find below steps which i have followed :

1. Downloaded Pega 7.4 version from PDN website.

2. Extracted the rar file, PFA for the same.

3. Tried to run scripts\install.bat file through command prompt. I got below error,

H:\Pega\Pega 7.4\scripts>install.bat
The JAVA_HOME environment variable must point to a
valid installation of the JDK.
Exiting with Error

4. When i have googled it then i came to know that the JDK setup is missing inside Pega 7.4 setup.

5. Then I externally copied the JDK 1.8 in the Pega 7.4 setup.

6. Tried again to run the scripts\install.bat file, then i got below error,

H:\Pega\Pega 7.4\scripts>install.bat
Invoke our ant script, passing in the arguments as collected
Buildfile: H:\Pega\Pega 7.4\scripts\setupDatabase.xml

install:

Show More

Hi Vikash,

Thanks for your comment.

Please find below steps which i have followed :

1. Downloaded Pega 7.4 version from PDN website.

2. Extracted the rar file, PFA for the same.

3. Tried to run scripts\install.bat file through command prompt. I got below error,

H:\Pega\Pega 7.4\scripts>install.bat
The JAVA_HOME environment variable must point to a
valid installation of the JDK.
Exiting with Error

4. When i have googled it then i came to know that the JDK setup is missing inside Pega 7.4 setup.

5. Then I externally copied the JDK 1.8 in the Pega 7.4 setup.

6. Tried again to run the scripts\install.bat file, then i got below error,

H:\Pega\Pega 7.4\scripts>install.bat
Invoke our ant script, passing in the arguments as collected
Buildfile: H:\Pega\Pega 7.4\scripts\setupDatabase.xml

install:

Initialization:
     [echo] Performing Install Finalization
     [echo] Using logging configuration from: ./config/deploylogging.properties
   [delete] Deleting directory H:\Pega\Pega 7.4\scripts\taskRuntimes
    [mkdir] Created dir: H:\Pega\Pega 7.4\scripts\taskRuntimes
[pega:propertyparser] Reading Properties from: H:\Pega\Pega 7.4\scripts/setupDat
abase.properties
[pega:propertyparser] pega.jdbc.driver.jar=
[pega:propertyparser] pega.jdbc.driver.class=oracle.jdbc.OracleDriver
[pega:propertyparser] pega.database.type=oracledate
[pega:propertyparser] pega.jdbc.url=jdbc:oracle:thin:@localhost:1521/orcl
[pega:propertyparser] pega.jdbc.username=pega
[pega:propertyparser] pega.jdbc.password=*****
[pega:propertyparser] pega.admin.password=*****
[pega:propertyparser] rules.schema.name=
[pega:propertyparser] data.schema.name=
[pega:propertyparser] customerdata.schema.name=
[pega:propertyparser] user.temp.dir=
[pega:propertyparser] pega.zos.properties=
[pega:propertyparser] system.name=pega
[pega:propertyparser] production.level=2
[pega:propertyparser] multitenant.system=false
[pega:propertyparser] update.existing.applications=false
[pega:propertyparser] update.applications.schema=false
[pega:propertyparser] automatic.resume=true
[pega:propertyparser] pega.jdbc.driver.jar=
[pega:propertyparser] pega.jdbc.driver.class=oracle.jdbc.OracleDriver
[pega:propertyparser] pega.database.type=oracledate
[pega:propertyparser] pega.jdbc.url=jdbc:oracle:thin:@localhost:1521/orcl
[pega:propertyparser] pega.jdbc.username=pega
[pega:propertyparser] pega.jdbc.password=*****
[pega:propertyparser] pega.admin.password=*****
[pega:propertyparser] rules.schema.name=
[pega:propertyparser] data.schema.name=
[pega:propertyparser] customerdata.schema.name=
[pega:propertyparser] user.temp.dir=
[pega:propertyparser] pega.zos.properties=
[pega:propertyparser] system.name=pega
[pega:propertyparser] production.level=2
[pega:propertyparser] multitenant.system=false
[pega:propertyparser] update.existing.applications=false
[pega:propertyparser] update.applications.schema=false
[pega:propertyparser] automatic.resume=true
[pega:propertyparser] pega.jdbc.driver.class=oracle.jdbc.OracleDriver
[pega:propertyparser] update.existing.applications=false
[pega:propertyparser] pega.jdbc.password=*****
[pega:propertyparser] update.applications.schema=false
[pega:propertyparser] automatic.resume=true
[pega:propertyparser] pega.jdbc.driver.jar=
[pega:propertyparser] rules.schema.name=
[pega:propertyparser] pega.jdbc.url=jdbc:oracle:thin:@localhost:1521/orcl
[pega:propertyparser] pega.database.type=oracledate
[pega:propertyparser] user.temp.dir=
[pega:propertyparser] production.level=2
[pega:propertyparser] pega.zos.properties=
[pega:propertyparser] customerdata.schema.name=
[pega:propertyparser] pega.jdbc.username=pega
[pega:propertyparser] pega.admin.password=*****
[pega:propertyparser] multitenant.system=false
[pega:propertyparser] system.name=pega
[pega:propertyparser] data.schema.name=
     [echo] *** JVM Arguments -XX:MaxHeapSize=1280m  ***
[pega:hasenoughspace] Found 23371816KB of free space on 'C:\Users\ABHISH~1.ABH\A
ppData\Local\Temp\'

BUILD FAILED
H:\Pega\Pega 7.4\scripts\setupDatabase.xml:471: The following error occurred whi
le executing this line:
H:\Pega\Pega 7.4\scripts\setupDatabase.xml:959: Set a password for the administr
[email protected] operator by using the pega.admin.password property. The password m
ust start and end with non-whitespace characters, be between 5 and 64 characters
 long, and cannot contain an *, ?, [, or ].

Total time: 1 second
Exiting with Error


H:\Pega\Pega 7.4\scripts>

 

 

Regards,

Abhishek


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Posted: 6 years ago
Posted: 11 Mar 2019 13:25 EDT
Laurence Brannigan (LaurenceB_GCS)
PEGA
Senior Software Solutions Engineer
PEG
GB

I'm reasonably sure you will need to configure the setupDatabase.properties file if you're intending to install the system using the install.bat script.

Conversely, if you'd rather go through the UI lead installation, you can run: -

java -jar PRPC_Setup.jar

This approach won't require the setupDatabase.properties file to be configured beforehand.

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Posted: 6 years ago
Posted: 11 Mar 2019 14:32 EDT
Vikash Ranjan Karn (Vikash Karn)
Pegasystems Inc.
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi,

I missed to add in my previous comment that setupdatabase.properties should not be modified when installing using GUI as all the values are passed to using the GUI.

Also when you are using setupdatabase.properties, there is a field "pega.admin.password"  in line 48 where you need to provide a password for your administrator operator.

It is clearly mentioned in the guide that if you do not set this password the installation fails.

Please provide the password and then try installing.

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Posted: 6 years ago
Posted: 12 Mar 2019 4:47 EDT
Abhinav Gupta (Abhinav7)
PEGA
Manager, Technical Support - Platform Service Engineering
Pegasystems Inc.
IN

Hi,

Is Java installed in your system.Please verify java version and set java home environment variable.

Thanks,
Abhinav

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