Question
Pegasystems Inc.
AU
Last activity: 18 Jan 2017 17:49 EST
Pega 7.2 installation failed
While I am trying to install Pega 7.2 , I am getting the following error
While I am trying to install Pega 7.2 , I am getting the following error
[java] Unable to load phase 2 bootstrap class: com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl
[java] Dec 27, 2016 2:34:52 PM com.pega.pegarules.internal.bootstrap.PRBootstrap
[java] SEVERE: Error initializing PRAppLoader
[java] java.lang.ClassNotFoundException: com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl
[java] at com.pega.pegarules.internal.bootstrap.PRMiniLoader.loadClass(PRMiniLoader.java:388)
[java] at java.lang.ClassLoader.loadClass(Unknown Source)
[java] at com.pega.pegarules.internal.bootstrap.PRBootstrap.loadPhase2BootstrapClass(PRBootstrap.java:720)
[java] at com.pega.pegarules.internal.bootstrap.PRBootstrap.checkForStartup(PRBootstrap.java:662)
[java] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:408)
[java] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
[java] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
[java] at com.pega.pegarules.pub.PegaRULES.main(PegaRULES.java:85)
I have also attached the entire log for reference.
Can someone help me with what would be the potential cause?
Accepted Solution
Pegasystems Inc.
US
Hi Nishant,
Hi Nishant,
Database User Accounts :
Oracle databases require a Deployment user with the DBA role for PRPC installation or upgrade.
This user can be removed after the installation or upgrade is complete. This is due to the unique nature of
Oracle to associate schemas with user accounts. For split schema environments, you will create a Rules
and Data schema, which will create associated user accounts. PRPC uses the Deployment user to
assign privileges to the Rules and Data users.
Regards,
Mahesh
Pegasystems Inc.
AU
Just going through the logs noticed that we keep on getting these errors on a regular basis
[java] 2016-12-27 14:34:49,002 (com.pega.pegarules.internal.bootstr) WARNING - Failed to insert class 'jar:file:/C:/Users/E069079/AppData/Local/Temp/PegaInstallTemp-27-December-2016-14.32.54/load/lib/pega/wss4j-ws-security-common-2.0.4.jar!/META-INF/MANIFEST.MF
[java]
[java] java.sql.SQLSyntaxErrorException: ORA-01031: insufficient privileges
But we have created a databse user with the following privileges
l ALTER ANY TABLE
l INSERT ANY TABLE WITH ADMIN OPTION
l SELECT ANY TABLE
l UPDATE ANY TABLE
l DELETE ANY TABLE
l CREATE ANY INDEX
l CREATE ANY PROCEDURE
l EXECUTE ANY PROCEDURE
l CREATE ANY VIEW
l CREATE ANY TYPE
l CREATE ANY TRIGGER
l ALTER ANY TRIGGER
l GRANT ANY OBJECT PRIVILEGE
l DROP ANY PROCEDURE
l DROP ANY TRIGGER
l DROP ANY TABLE
l DROP ANY VIEW
l DROP ANY INDEX
l ANALYZE ANY
l ANALYZE ANY DICTIONARY
l SELECT_CATALOG_ROLE
Did we miss any particlar privilege?
Pegasystems Inc.
AU
We tried giving the above privileges, it did not work as well.
So we ended up giving DBA privileges to the deployment user and it started working for us.
But that is what is not mentioned in the Install guide.
So lloking for a more definite answer.
Accepted Solution
Pegasystems Inc.
US
Hi Nishant,
Hi Nishant,
Database User Accounts :
Oracle databases require a Deployment user with the DBA role for PRPC installation or upgrade.
This user can be removed after the installation or upgrade is complete. This is due to the unique nature of
Oracle to associate schemas with user accounts. For split schema environments, you will create a Rules
and Data schema, which will create associated user accounts. PRPC uses the Deployment user to
assign privileges to the Rules and Data users.
Regards,
Mahesh