Can you please try following:

1 Click Diagnostic Cloud > Scorecards > Manage Subscriptions.
2 Click New Subscription.
3 In the Add Subscription window, in the System field, select a monitored system for which you want to send a scorecard or an alert. Select All to send notifications for all the systems that are monitored by the server.
4 In the Scorecard field, select one of the options listed in Scorecard options above.
5.If you have selected the New Items Daily Scorecard or Weekly Scorecard mailing, select the days of the week on which you want an email to be sent.
6. If you want a scorecard or an alert to be sent to more than one recipient, click Add Item.
7.Enter an email address, a first name, and a last name for each of the recipients of an email.
8.Click Submit to save the subscription.
9.To return to the main screen, click Close on the Diagnostic Cloud - Scorecards form, and click OK in the Unsaved changes dialog box.