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Question

 Magudeeswaran M (Magudees)
Accenture
Application Development Analyst
Accenture
IN
Magudees Member since 2018 5 posts
Accenture
Posted: Mar 6, 2019
Last activity: Mar 6, 2019
Posted: 6 Mar 2019 4:22 EST
Last activity: 6 Mar 2019 5:13 EST
Closed

Parent case flow not running once the child case has resolved

Hi,

I have a parent case(Onboarding) and 3 child cases (Savings,Current,Credit).I have 5 stages in onboarding, in the 2nd and 3rd stage I have created 2 child cases(Credit,Current) and in 4th stage I have used change stage smartshape , I changed the stage to 3rd. after finishing this stage(3rd) the normal flow should go to 5th stage.(After the child case has resolved, the parent case not continuing here.) But its not getting back to the parent flow properly. Help me to get it.

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Case Management

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