Question
Estes
US
Last activity: 21 Jul 2021 3:43 EDT
Not going back to assignmnet list from where we opened the assignment
We are using Pega offline mobile app and want to maintain a separate worklist for one of the case and we are trying the below approach.
Idea is the user will go to harness after clicking on the navigation item and complete these assignments.
Create a harness with ajax container , DIsplay list of assignments in the harness, on click of assignment flow opens .after completion of assignment it just stays on confirm harness and any button on confirm harness does not perform action.
Add this harness as a navigation item in pyCaseWorkerNavigation .
I tried using pega.desktop.activateDocument(0) in confirm harness which will always take me to home screen of the app and not to the harness from where i am opening the assignments .
Any thoughts ?
Pegasystems Inc.
PL
Hi @NaveenkumarGoundla Please do not use more than one worklist in an offline-enabled application (refer to https://community.pega.com/knowledgebase/articles/mobile/86/designing-applications-offline-mode ). If you need "a separate worklist for one of the case", then why don't you create a simple case list?
Hopefully after getting rid of multiple worklists, the "any button on confirm harness does not perform action" issue will be gone. If not, then please contact Pega Support to work on a potential fix together.
Estes
US
@Radosław Nowak Thanks for the response .
When i say another worklist just creating a separate datapage and getting assignments and working on them not using D_pyUserWorklist.
What were you thinking after getting simple caselist ?
Pegasystems Inc.
PL
@NaveenkumarGoundla Hi. By a case list I meant an RDL sourced from a data page that lists all cases of particular class.