Question
Coforge Technologies (Erstwhile Incessant Technologies)
GB
Last activity: 7 Nov 2018 11:03 EST
Not able to view the Delegation rule form for the Manager role
After delegation of a rule to Manager access group, Manager role user not able to view the delgated rule form where as developer role user is able to view the delegated rule form if it is delegated to developer access group.
Accepted Solution
Coforge Technologies (Erstwhile Incessant Technologies)
GB
Issue is resolved, as "Rule-Obj-ServiceLevel" object has no read, write access in specific Rule-Access-Role-Obj" rule of that role. As soon as i update them with values "5", i am able to see the service level rule in delegated form.
Accepted Solution
Coforge Technologies (Erstwhile Incessant Technologies)
GB
Issue is resolved, as "Rule-Obj-ServiceLevel" object has no read, write access in specific Rule-Access-Role-Obj" rule of that role. As soon as i update them with values "5", i am able to see the service level rule in delegated form.