Not able to unlock the locked ruleset version
We are not able to unlock a locked ruleset version as we are not aware of password associated with it.
Is there any other way to unlock this version. We need to delete this version but it's not allowing.
Please advise.
Thanks,
Sowmya
Accepted Solution
Pegasystems Inc.
IN
BPM Company
NL
Can you change the application rule where this RS is mentioned?
If yes, then you can just create new RS and replace MELGSMProdSupport ruleset in the application rule.
Cts
US
We can't change the application rule.This ruleset is already in Production region.
BPM Company
NL
The application rule is secured by a password and you don't know it?
the fact that the ruleset is in prod is not the reason to not just remove it from the application rule.
Accepted Solution
Pegasystems Inc.
IN
Hi Sowmya,
you can try the below approach to do this:
- create an activity in class "Rule-RuleSet-Version" as your ruleset version is an instance of this class.
- add a step of obj-open-by-handle and open the instance of the ruleset for which you want to reset the password (you can check the pzInsKey of the ruleset from the xml of the ruleset).
-add a step of property-set and change the below property values:
- pxversionpassword = "" (to set the password field to empty)
- pyVersionSecure = false (to view lock and save button instead of unlock and save button).
Run this activity and the ruleset version will be unlocked.
Hope this helps.
Regards,
Vikash
Cts
US
Thanks Vikash for your help.
Hi Sowmya,
you can try the below approach to do this:
- create an activity in class "Rule-RuleSet-Version" as your ruleset version is an instance of this class.
- add a step of obj-open-by-handle and open the instance of the ruleset for which you want to reset the password (you can check the pzInsKey of the ruleset from the xml of the ruleset).
-add a step of property-set and change the below property values:
Run this activity and the ruleset version will be unlocked.
Hope this helps.
Regards,
Vikash