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Question

 Raghavendra Ghanjam (_Raaghavendra)
Infosys
Technical Lead
Infosys
IN
_Raaghavendra Member since 2012 7 posts
Infosys
Posted: Jan 25, 2019
Last activity: Jan 28, 2019
Posted: 25 Jan 2019 14:33 EST
Last activity: 28 Jan 2019 8:09 EST
Closed

Not able to find Archiving check box in Settings tab of case type in 8.1 Version

Dear All,

Not able to find Archiving check box in Settings tab of case type in 8.1 Version as it is new feature.

can you please suggest if i missed any settings?

Thanks,

Raghav

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Case Management

Posted: 6 years ago
Posted: 28 Jan 2019 8:09 EST
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Is it a Pega Cloud system? These Help files indicate it is only available for Pega Cloud.

https://community.pega.com/knowledgebase/articles/improve-performance-archiving-inactive-cases
https://community.pega.com/sites/default/files/help_v81/procomhelpmain.htm#data-/data-retention-/data-retention-policy/main.htm

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