Question
Truist
US
Last activity: 23 Sep 2024 10:54 EDT
Need to see full details of the ticket related to INC-150317 · Issue 625883
Currently we are getting issue with connect soap rule with error but unable to see full details of the resolved INC.Please send out details of it
java.security.cert.CertificateException: None of the TrustManagers allowed for trust of the SSL certificate(s) provided by the remote server to which this client attempted a connection.
Accepted Solution
Updated: 23 Sep 2024 10:54 EDT
Pegasystems Inc.
GB
@KalpanaE16784943 the Pega Support Center forum is separate from the GCS team dealing with support incidents.
See details on How to Reopen a case here.
If this ticket is less than 20 days old since closure you can Reopen it via the MSP portal.
Most support cases can be reopened by clicking the Reopen button in the top right-hand corner of your resolved support case.
Reopen button in top right-hand corner of your resolved case screen
Before attempting to reopen your case, check that it meets the Criteria for reopening a support case.
Note: a case can only be reopened within 20 days of case closure. Outside this time frame a new case must be opened.
The ticket ID you have listed is not listed under your company domain/email name therefore please contact your Pega AE if you need further details.