We are analyzing the feasibility of going for multi tenant approach to have common pega platform for multiple LOBs . Here the question is about data separation / security / performance aspects . Can we have separate data schemas for each tenant or the single data schema is shared between the tenants ? If it is shared , as several OOTB tables are common in a data schema ( Like transactional tables , work , cache and other tables ) ,

(i) How to prevent one tenant from accessing / viewing the other tenant records ?

(ii) How to reduce the impact due to performance issues caused by one tenant on the other ( Caused by several factors like overload of data / lack of archival process etc) ?

The administration guide mentions "tenant specific customizations" but did not elaborate on what type of customizations are possible and how to achieve them .

***Edited by Moderator: Pallavi to update platform capability tags***