Question
UAP student- VSB college of Engineering technical Campus coimbatore
IN
Last activity: 30 May 2023 5:55 EDT
Moving to Child Case in Action Set
How do I call a child case using Action Set.
I have a requirement where, If the customer clicks "Move to Payment" Button, He/She must move to "Payment", Which is a Child Case.
Please Help Me out!!
I have attached a Screenshot for reference
Thank you!!
***Edited by Moderator Marije to change type from Pega Academy to Product***
Updated: 30 May 2023 4:04 EDT
Bits in Glass
IN
@KavinrajT-150407 you would need to run an activity to on click on this button to create a payment child case to this parent case and the payment screen should be routed to this same user. You can use pxAddChildWork activity.
You can also change the submit button name to make payment and on clicking that button flow will be advanced and you can use create case smart shape.
NCS Pte. Ltd
SG
Hi @KavinrajT-150407: Can you please check the implementation of Case wide supporting process. You can create a simple flow with a create case (as child case) automation in it. Once the flow is available you can use "pega.ui.HarnessActions.addFlowFromActionsMenu" script to invoke the flow to create case.
Refer "WorkActionsAddWork" navigation rule. (Referred from Actions menu in case)
Also please check if changing the button name in the flow action and proceeding the case flow to create child case helps.
Thanks.