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Cognizant Technology Solution
US
Posted: May 31, 2019
Last activity: May 31, 2021
Last activity: 31 May 2021 9:09 EDT
Closed
Monitor and audit agent while Enabled Disabled from SMA
We have a requirement to audit / add a row to some table for tracking,when somebody enables or disables an agent from SMA . Can anybody share the thoughts or experience around it?
***Edited by Moderator: Pooja Gadige to add platform capability tag***
Posted: 3 years ago
Pegasystems Inc.
IN
Hi,
When we enable/ disable any agent from SMA , below lines get captured in the log.
Disable : Agent [XXX] activity [XXX-.yyy] queue number [0] terminated manually ErrorMsg: Terminated manually.
Enable: Trying to restart agent queue in PegaAESRemote ruleset having queue number 0
I hope if we can find from where this line is getting printed , we can add there the logic to save this info into DB table.
Thank You,