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Question

 Maleesha Wilfred (MaleeshaW)
Evonsys
Senior Consultant - Technology
Evonsys
US
MaleeshaW Member since 2019 62 posts
Evonsys
Posted: Jun 28, 2021
Last activity: May 12, 2022
Posted: 28 Jun 2021 4:54 EDT
Last activity: 12 May 2022 23:20 EDT
Closed
Solved

Microsoft Exchange Cloud as an Email Provider

Hi,

Is it possible to add MS Exchange cloud as an Email Provider for an Email account? (Pega v8.2.8)

Currently, these are the options available:

Email Provider Options

TIA

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Platform 8.2.8
Dev/Designer Studio
Cloud Services
Healthcare and Life Sciences
Senior System Architect

Accepted Solution

Posted: 3 years ago
Updated: 3 years ago
Posted: 12 May 2022 12:40 EDT
Updated: 12 May 2022 23:20 EDT
Prasad Akella (nvkap)
PEGA
Senior Product Manager, Live Data
Pegasystems Inc.
IN

Hello @MaleeshaW, Thanks for reaching out. Are you referring to Microsoft Office 365/Exchange online provider here? If so we have introduced the support for connecting to Office365/Exchange Online mailboxes for sending and receiving emails in Pega 8.6 and 8.4 versions respectively. We recommend you to upgrade to the appropriate versions to be able to use these integration capabilities to integrate with Office 365/Exchange online mailboxes.

Thank You!

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Accepted Solution

Posted: 3 years ago
Updated: 3 years ago
Posted: 12 May 2022 12:40 EDT
Updated: 12 May 2022 23:20 EDT
Prasad Akella (nvkap)
PEGA
Senior Product Manager, Live Data
Pegasystems Inc.
IN

Hello @MaleeshaW, Thanks for reaching out. Are you referring to Microsoft Office 365/Exchange online provider here? If so we have introduced the support for connecting to Office365/Exchange Online mailboxes for sending and receiving emails in Pega 8.6 and 8.4 versions respectively. We recommend you to upgrade to the appropriate versions to be able to use these integration capabilities to integrate with Office 365/Exchange online mailboxes.

Thank You!

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Posted: 3 years ago
Posted: 12 May 2022 23:20 EDT
Maleesha Wilfred (MaleeshaW)
Evonsys
Senior Consultant - Technology
Evonsys
US

@nvkap Thanks for the update. We did the upgrade to Pega v8.6 and completed the integration successfully.

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