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Question

 Raju G (GR6778000) Virtusa Consulting Services Pvt.ltd
Virtusa Consulting Services Pvt.ltd
US
GR6778000 Member since 2011 4 posts
Virtusa Consulting Services Pvt.ltd
Posted: Jan 25, 2017
Last activity: Mar 31, 2017
Posted: 25 Jan 2017 0:19 EST
Last activity: 31 Mar 2017 7:47 EDT
Closed
Solved

Max file limit alert message in Drag and Drop feature is not displaying with IE 11 in Pega 7.1.6

Hi ,

I am not able to see max file limit alert message in IE 11. The same is displyed with Chrome.

Using Pega 7.1.6 verison with IE 11. Max file limit is 10 MB as pega provided.

Any suggestions?

Thanks in advance

***Updated by Moderator: Marissa to add SR Details***

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User Experience Support Case Created

Accepted Solution

Posted: 7 years ago
Posted: 31 Mar 2017 7:47 EDT
Lochana Durgada Vijayakumar (Lochan_DV) PEGA Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello!

On review, the SR is resolved by providing HFix- 32322. Please create an SR with Request Type as Existing Hotfix Request. Please note that this HFix is for Pega 7.1.6.

Thank you,

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Posted: 7 years ago
Posted: 25 Jan 2017 2:21 EST
Pankaj Rawal (rawap) PEGA Fellow, Software Architect, Platform Engineering
Pegasystems Inc.
IN

If it is working in other browsers than IE, raise a SR for the same and mention the SR number here for tracking.

Thanks

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Posted: 7 years ago
Posted: 25 Jan 2017 3:19 EST
Mounika Thatikonda (MounikaThatikonda) Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hello,

I am able to observe the same behavior in local machine. This seems to be a bug. Please raise a Support Request with GCS.

Best Regards,
Mounika

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Posted: 7 years ago
Posted: 25 Jan 2017 7:58 EST
Marissa Rogers (MarissaRogers) MOD Principal Knowledge Management Specialist
Pegasystems Inc.
US

Hello!

When you open the SR, please comment back here with the SR # so that we may link the SR with this PSC discussion.

Thank you!

Marissa | Community Moderator | Pegasystems Inc.

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Posted: 7 years ago
Posted: 25 Jan 2017 11:20 EST
Marissa Rogers (MarissaRogers) MOD Principal Knowledge Management Specialist
Pegasystems Inc.
US

Thank you for sharing your SR Details! I have updated your original post with the information.

Marissa | Community Moderator | Pegasystems Inc.

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Posted: 7 years ago
Posted: 25 Jan 2017 17:11 EST
Ron Cohen (coher) Client Support Engineer Senior Fellow
PEG
US

I'm not sure that this is a bug.  I think that with IE, we use an OCX control which manages this all, and it does not use most of the functions that you see.

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Accepted Solution

Posted: 7 years ago
Posted: 31 Mar 2017 7:47 EDT
Lochana Durgada Vijayakumar (Lochan_DV) PEGA Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello!

On review, the SR is resolved by providing HFix- 32322. Please create an SR with Request Type as Existing Hotfix Request. Please note that this HFix is for Pega 7.1.6.

Thank you,

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