File upload via Drag and Drop byte size limit
We have a requirement to attach a package of files from a CD to a Pega case, of varying sizes. The users find it most efficient to use the Drag and Drop function (leveraging the OCX files, I believe) to move the file package in one transaction. However, they frequently get an error message for files larger than 10MB ([FileName] exceeds upload size limit of 10,000,000 bytes.)
Can this limit be increased?
***Edited by Moderator: Maryrita , added Group Tag***
JP Morgan Chase
US
The response was to "change the max upload file size". That setting does not exist, currently. I added the following:
<env name="initialization/maximumfileuploadsizemb" value="20" />
to prconfig.xml and redeployed the prweb.war. After the application successfully restarted, I tested, but still got the popup in the browser that the attached file (which was 15MB) exceeded the threshold of 10 MB