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Question

 Robbert te Riele (Robbert) Areateans Technology Sr. Pre-sales Leader
Areateans Technology
NL
Robbert Member since 2022 11 posts
Areateans Technology
Posted: Jan 4, 2019
Last activity: Apr 30, 2019
Posted: 4 Jan 2019 11:39 EST
Last activity: 30 Apr 2019 12:43 EDT
Closed
Solved

Dashboard gadget/widget can't be moved via drag&drop

I have created a new dashoard widget/gadget that works well. The only thing missing is the drag&drop capability that allows me to relocate the widget/gadget within the Dashboard Slot.

Any idea what needs to be added to the section to enable the drag&drop capability?

***Edited by Moderator Marissa to update SR Details***

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User Experience Support Case Created

Posted: 5 years ago
Posted: 28 Jan 2019 7:21 EST
Robbert te Riele (Robbert) Areateans Technology Sr. Pre-sales Leader
Areateans Technology
NL

I don't get a JS error. When clicking on the gadget and while keeping the mouse button down, only the HTML of the page is selected. The orange indicator to drag&drop the widget doesn't appear.

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Posted: 5 years ago
Posted: 29 Jan 2019 7:39 EST
Santanu Bhattacherjee (Santanu) Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

Thanks for the reply. Which browser you are on? Also, is the behavior same in all other system?

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Posted: 5 years ago
Posted: 29 Jan 2019 11:42 EST
Robbert te Riele (Robbert) Areateans Technology Sr. Pre-sales Leader
Areateans Technology
NL
Hi I have already created an SR to solve the issue. It is not related to any specific browser. Both Chrome and IE 11 show the same behavior.
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Posted: 5 years ago
Updated: 5 years ago
Posted: 30 Jan 2019 1:56 EST
Updated: 30 Jan 2019 9:23 EST
Robbert te Riele (Robbert) Areateans Technology Sr. Pre-sales Leader
Areateans Technology
NL

It is SR-C84353. Probably won't be fixed for current releases. Most likely in a future release.

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Posted: 5 years ago
Posted: 30 Jan 2019 14:06 EST
Marissa Rogers (MarissaRogers) MOD Principal Knowledge Management Specialist
Pegasystems Inc.
US

Thanks @TERIR,

I'm showing your SR was resolved with this:

Perform the following local-change:

Use open and close, multiline comment syntax for comments in the JS code where comments are required.

For example use:
 

/* JavaScript comment */ 


instead of : 
 

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Thanks @TERIR,

I'm showing your SR was resolved with this:

Perform the following local-change:

Use open and close, multiline comment syntax for comments in the JS code where comments are required.

For example use:
 

/* JavaScript comment */ 


instead of : 
 

// JavaScript comment 
 
Did that resolve your issue here?

Show Less
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