Closed
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Machine gets logged off when its specified robot is stopped
Hi,
Here is my issue. When I stop the robot from Pega Robot Manager portal, the machine where it is configured is getting logged off. And Pega Runtime is also stopped.
In order to restart the robot, I have to manually turn on the machine and launch the Pega Runtime.
Is there a workaround for this?
TIA
Accepted Solution
Posted: 6 years ago
Updated: 6 years ago
Updated: 6 Feb 2020 7:30 EST
Mphasis Limited
Mphasis Limited
IN
Posted: 6 years ago
Evonsys
Evonsys
US
Hi @vivek.sagar,
I have already configured the mode to "OnDemand" in RPAService.config file.
But it is still getting restarted.
Posted: 6 years ago
Updated: 6 years ago
Updated: 6 Feb 2020 7:30 EST
Boubyan Bank
Boubyan Bank
KW
even in cas of Pega RPA Service -
- the RPA SAS will signOut / logoff from the machine
- when issued Start" from Robot Manager - the window service logs into the VM, with Credentials provided in CredMgr
expected behaviour - stop from Pega Robot Manager :
- Pega Runtime will be terminated
- the machine will get logged off
Posted: 6 years ago
Evonsys
Evonsys
US
Thank you for the clarification.
Hi,
This is a default behavior if you stop your bot from Pega Robot Manager Portal.
To avoid this either of the two options would work for you.
First one is very obvious to stop the bot from Virtual Machine itself by exiting the Pega Runtime application from tray icon menu.
Second option is install Pega RPA Service in your virtual machine and set the mode to "OnDemand" in RPAService.config file.
With this you would enable the functionality to "Start" the bot on demand from the Robot Manager Portal.
Please refer the following link given below
https://community.pega.com/knowledgebase/articles/pega-rpa/robotic-processing-automation-rpa-service
Thanks,
-V.S.