Question
Cognizant
IN
Last activity: 4 Aug 2025 9:43 EDT
Localisation wizard shows import successful with zero records although translated values were present in package.
Hi,
we have followed all the steps normally like below:
we exported the package initially, it was in xml format then used excel to add translated values and then zipped into package with all supporting folders.
while importing back we see no errors but it shows Successfully Imported values as only 5(only message rule type) out of hundreds of records.
Please Let us know if any leads on this.
Regards,
Jagadish
HCA Healthcare
US
If the localization import shows success but only a few records (like message rules) actually got imported, the issue is likely with how the package was edited or zipped. Editing the XML in Excel might have broken the format or removed important tags. Also, when you zipped the files back, make sure the folder structure is exactly the same as the original export no extra folders or missing files. The language folder name (like fr_FR or es_ES) must match what Pega expects. Double-check that all translated values are saved properly in the XML and that there are no special characters that break the file. Try importing just one changed value as a test to see if it works. If that works, your structure or data format was the problem.
Cognizant
IN
Hello @SairohithThanks for your message, I understand your point which is quite possible. I would like to check one more thing here we made sure the folder and package structure is same while import and export then as i stated we used excel to update xml file, is there any preferred way to add translation values to xml file by excel or any other tool without corrupting the format ?
if any please let us know would like check uploading file without format issues.
Thanks,
Jagadish