Is it possible to set Passed Deadline for a Work Object?
Hello,
I need an urgent help. Is it possible to set Passed Deadline for a Work Object?
Can someone please help me in finding the property in which Passed Deadline is set for the Work Object?
Hello,
I need an urgent help. Is it possible to set Passed Deadline for a Work Object?
Can someone please help me in finding the property in which Passed Deadline is set for the Work Object?
Thanks,
Accepted Solution
Sopra Steria India
IN
It is not possible to update the passed dealine for a work object. This property is internal to Pega. If we really wish to update the work object passed deadline, the only option is to update the SLA Name of the work object with a new SLA having the updated passed dealine.
Pegasystems Inc.
IN
Hi,
You can check pxAdjustSLATimes activity. Also check this article : https://pdn.pega.com/using-service-levels-slas-pega-7 which talks about how you can adjust SLA
Sopra Steria India
IN
Hello Santanu,
Thanks for your reply.
I can see that with this we could adjust Goal & Deadline. But how can we adjust Passed Dealine for a Work Object?
Do you know how can I proceed on this?
Thanks,
Vartika
Accepted Solution
Sopra Steria India
IN
It is not possible to update the passed dealine for a work object. This property is internal to Pega. If we really wish to update the work object passed deadline, the only option is to update the SLA Name of the work object with a new SLA having the updated passed dealine.