Question
Accenture Solutions Pvt Ltd
IN
Last activity: 6 Nov 2018 20:02 EST
Issue in Triggering OpenSpan Automation Whenever NewEmail arrives in Outlook Inbox
Hi
I have a requirement Where in Automation Based on NewMail Event, As Soon as the New Mail arrived in Outlook Inbox While Performing further actions,But the problem here is the automation is getting failed & stopped in below cases
In middle of doing current process(further automation Steps) if any Other New Mail Comes,
It is breaking the process (which has built as per the requirement to perform once New Email is received ) & starting the automation from beginning from NewMail Event(of outlook connector) is triggered.
So Please kindly provide a solution for this issue where in even any mail occurs in middle of performing the process (as per the requirement) The Automation should not break & complete the further process & then only it has to work on another New mail Even which arrives in Inbox in middle of the process.
Regards,
Pravallika.
Accepted Solution
Accenture Solutions Pvt Ltd
IN
Problem is resolved by using Interaction Manager & activities so that it will run in queue for the ails received one after the other
Accenture Solutions Pvt Ltd
IN
Yes I made async fro the trigger Event - NewMail (Outlook connector Event),but the issue is when performing the current process or thread (Which needs to be triggered When Email arrives) is getting break when another new mail arrives in between which am unable to achieve or solve using Lock Component or activities & interaction manager also
Accepted Solution
Accenture Solutions Pvt Ltd
IN
Problem is resolved by using Interaction Manager & activities so that it will run in queue for the ails received one after the other