Hello,

openspan cannot access a certain website and it writes to the url bar the ff: res://ieframe.dll/acr_error.htm#,http://websitename.com.

Take note that it can access the website when a user admin is used

Kindly see the log for the said website:

Info | 06:21:23.452 PM | 5 | MTA | Automation | applicationNamePrj_P_LoggingIn | applicationNamePrj | Automation: applicationNamePrj_P_LoggingIn - ExecutionLink From: applicationNamePrj_P_LoggingIn.Execute.Execute To: applicationName.applicationName.Properties ID: 32c1ca6a-843c-4ce2-a5c6-f69fa7219afe
Info | 06:21:23.452 PM | 5 | MTA | Automation | applicationNamePrj_P_LoggingIn | applicationNamePrj | Automation: applicationNamePrj_P_LoggingIn propagating From: applicationNamePrj_P_LoggingIn.Execute.Execute.param1 To applicationName.applicationName.StartPage Value: http://xx.xxx.x.xxx/applicationName/
Info | 06:21:23.452 PM | 5 | MTA | Playback | | applicationNamePrj_P_LoggingIn-1082032 | Link^SessionId=32c1ca6a-843c-4ce2-a5c6-f69fa7219afe;TimeStamp=06:21:23.452;AutxId=Automator-8D5C0A20C1F2CBF;LinkId=10;ThreadId=5
Info | 06:21:23.452 PM | 5 | MTA | Automation | applicationNamePrj_P_LoggingIn | applicationNamePrj | Automation: applicationNamePrj_P_LoggingIn - ExecutionLink From: applicationName.applicationName.Properties To: applicationName.applicationName.Properties ID: 32c1ca6a-843c-4ce2-a5c6-f69fa7219afe
Info | 06:21:23.452 PM | 5 | MTA | Playback | | applicationNamePrj_P_LoggingIn-1082032 | Link^SessionId=32c1ca6a-843c-4ce2-a5c6-f69fa7219afe;TimeStamp=06:21:23.452;AutxId=Automator-8D5C0A20C1F2CBF;LinkId=14;ThreadId=5
Info | 06:21:23.452 PM | 5 | MTA | Automation | applicationNamePrj_P_LoggingIn | applicationNamePrj | Automation: applicationNamePrj_P_LoggingIn - ExecutionLink From: applicationName.applicationName.Properties To: applicationName.applicationName.Start() ID: 32c1ca6a-843c-4ce2-a5c6-f69fa7219afe
Error | 06:21:23.452 PM | 5 | MTA | AssistedSignOn | | | CredentialAutoFillService.MonitorControl - Unable to find entry for ComponentId:
Verbose | 06:21:23.452 PM | 5 | MTA | AssistedSignOn | | | CredentialMonitor.StartMonitoringControl(). control is null. No need to monitor.
Info | 06:21:23.452 PM | 5 | MTA | Web Adapter | applicationName | | Starting adapter
Info | 06:21:23.468 PM | 5 | MTA | Adapter Reparenting | | | DesignComponentReparentingService.NotifyDesignComponentCreated: Design component WebAdapter-8D5BFCE252175EF registered for possible reparenting
Info | 06:21:23.468 PM | 5 | MTA | Adapter Reparenting | | | DesignComponentReparentingService.NotifyDesignComponentCreated: No user control has registered to reparent this design component
Info | 06:21:23.468 PM | 5 | MTA | Adapter Reparenting | applicationName | | WindowsAdapterBase.StartProcess: No user control has registered to reparent this adapter
Info | 06:21:23.468 PM | 5 | MTA | Windows Adapter | applicationName | | Starting Process - Target: , Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe, Dir: C:\Program Files (x86)\Internet Explorer, Args: -restart -noframemerging http://xx.xx.xx.xx/applicationName/, Timeout: 10000

***Edited by Moderator Marissa to update categories***