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 Satyanarayana Reddy (SatyanarayanaR8981) COFORGE Technology Pvt Limited
COFORGE Technology Pvt Limited
IN
SatyanarayanaR8981 Member since 2014 9 posts
COFORGE Technology Pvt Limited
Posted: December 3, 2019
Last activity: December 3, 2019
Posted: 3 Dec 2019 4:25 EST
Last activity: 3 Dec 2019 6:06 EST
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If child case closed automatically parent case also closed

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We have one parent and child case,tried to close the child case using "pxForceCaseClose" but automatically parent case also getting closed in pega 7.3.1.Any suggestion to skip the process of parent case closure.

But in pega 8.3.1,"pxForceCaseClose" we have the parameter like "CloseParentCase" to skip.

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

Case Management
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Posted: 2 years ago
Posted: 3 Dec 2019 4:52 EST
Marc Lasserre (MarcLasserre_GCS) PEGA Senior Principal Engineer, Technical Support
Pegasystems Inc.
FR

Hello, 

I think you just have to customize the activity to remove the Parent pzinskey from the list of WorkObject to resolve (WorkObjectsToUpdate).

We'd prefer it if you saw us at our best.

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