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Question

 Satyanarayana Nandireddy (SatyanarayanaN6163) Coforge
Coforge
IN
SatyanarayanaN6163 Member since 2022 9 posts
Coforge
Posted: Dec 3, 2019
Last activity: Dec 3, 2019
Posted: 3 Dec 2019 4:25 EST
Last activity: 3 Dec 2019 6:06 EST
Closed

If child case closed automatically parent case also closed

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We have one parent and child case,tried to close the child case using "pxForceCaseClose" but automatically parent case also getting closed in pega 7.3.1.Any suggestion to skip the process of parent case closure.

But in pega 8.3.1,"pxForceCaseClose" we have the parameter like "CloseParentCase" to skip.

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

Case Management
Subba Reddy K
Posted: 3 years ago
Posted: 3 Dec 2019 4:52 EST
Marc Lasserre (MarcLasserre_GCS) PEGA Technical Account Manager
Pegasystems Inc.
FR
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Hello, 

I think you just have to customize the activity to remove the Parent pzinskey from the list of WorkObject to resolve (WorkObjectsToUpdate).

We'd prefer it if you saw us at our best.

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