Question
Accenture
US
Last activity: 5 Dec 2018 15:28 EST
I am unable to install Pega robo runtime
Hello,
After what appears to be a successful install, we receive an error stating "The administrator has set policies to prevent this installation" and the install fails. There shouldn't be any hardening scripts that are preventing us from the installation. We have attempted to install from the command prompt as well.
Any ideas would be much appreciated!
***Moderator Edit-Vidyaranjan: Updated Platform Capability***
Accepted Solution
Starbucks
US
After working with support, we needed to change the User Account Control settings. Specifically - User Account Control: Only elevate executables that are signed and validated - This control needed to be disabled in order to proceed with the exe file.
Pegasystems Inc.
US
Hi,
Runtime requires administrative privileges for installation. Make sure account that you use has enough rights and try to "Run as Administrator".
Typically, this message means that there are not enough rights or there is specific AD group policy in your organization that prevents software installation under user account.
Accepted Solution
Starbucks
US
After working with support, we needed to change the User Account Control settings. Specifically - User Account Control: Only elevate executables that are signed and validated - This control needed to be disabled in order to proceed with the exe file.