How to solve error http-nio-8080-exec-8 FlowProblems.Work_.Action - Problem flow abort due to system flow FlowProblems being the i
I have an error when hit API post request from postman:
2021-10-25 00:22:49,937 [http-nio-8080-exec-4] [ STANDARD] [ ] [OS_Anindita:01.01.01] ( FlowProblems.Work_.Action) ERROR DESKTOP-D0I2EIM| Proprietary information hidden|Rest|InputApplicant|V1|newapplicant2cab9c74e632034af8704723218598f8|ANHOHKGD26GT9NX3H68NOZD4ZOJ5SJFBZA ANHOHKGD26GT9NX3H68NOZD4ZOJ5SJFBZA - Problem flow abort due to system flow FlowProblems being the issue
The case id C-37004 - C-37007 not showing in worklist :
Pt Bank Sinarmas Tbk.
ID
@Avik Mitra How can I check the configuration?
*sorry i'm just a beginner
Maantic
IN
open the flow which has first assignment of your case type. Right click on assignment shape to view properties.
when you create case using APIs, such routing mechanism won't work. Instead you can route it to a generic work queue or to a user's work list. Explore other Route to options to find the best fit.
Pt Bank Sinarmas Tbk.
ID
@AvikMitra
The Routing menu is only found in the Start properties, not in the Assignment properties.
And I get another error: Error in Obj-Open com.pega.pegarules.pub.database.AuthorizationException: You are not authorized to open instance DATA-ADMIN-WORKBASKET BROKENPROCESSES
What should I do?
Maantic
IN
In screen flows routing is configured in start shape but in case of process flow it is at each assignment level. No problem, you can continue with this.
Your work item is getting into a broken process. First try with your operator. Select operator from the route to dropdown and mention your operator id. Then create a case manually and ensure it is routing to your queue or not. If it works, try the api.
Pt Bank Sinarmas Tbk.
ID
@Avik Mitra I can create the case manually, but from the API still error.
I currently have another error:
Error in Obj-Open com.pega.pegarules.pub.database.AuthorizationException: You are not authorized to open instance RULE-OBJ-WORKPARTIES BSIM-LOS_ANINDITA-WORK-CREDITCARD PYCASEMANAGEMENTDEFAULT #20210910T172848.931 GMT
ERROR DESKTOP-D0I2EIM| Proprietary information hidden|Rest|InputApplicant|V1|newapplicant2cab9c74e632034af8704723218598f8|A850X5SC8K3UTANI98ZV8B3AGOZWQNG13A A850X5SC8K3UTANI98ZV8B3AGOZWQNG13A - You are not authorized to save instance ASSIGN-WORKBASKET BSIM-LOS_ANINDITA-WORK C-41033!FLOWPROBLEMS, of class Assign-WorkBasket
How to handle it?