Last activity: 6 Jul 2021 11:34 EDT
How to resume a case always from starting stage
We have a requirement to resume the case always from starting stage. Say case is having 3 stages ( stage 1, Stage 2 and stage 3), customer reached till stage 2 and left it off. When he resumes the case after some time(/days), we want to start from the begining i.e stage1.
We are using pega 8.5, where create stage is the first stage. So unable to do change stage on that as well.
Is there anyway to achive this behaviour?
Thanks in Advance.