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How to open the dashboard again when the user closes the browser abruptly
Suppose a user opens a work object. Now user suddenly closes the browser window. Next time when the user opens the portal then he needs to be shown with the landing page of the user portal.
***Edited by Moderator Marissa to update platform capability tags****
Posted: 7 years ago
PEGA
Pegasystems Inc.
FR
Posted: 7 years ago
Cox Business Services
Cox Business Services
US
We are facing this issue in mobile app also so can you please let us know how can we catch this session. So like the user opened the work object and then closed the app. Now again when the user opens it then the user is shown with the "Review" or "Confirm" harness. But we want it to open the dashboard when ever the user launches the app.
Posted: 7 years ago
CollabPartnerz
CollabPartnerz
IN
There is no ootb to do this.Could you please try with js.
Posted: 7 years ago
Tata Consultancy Services
Tata Consultancy Services
IN
You need to customize window close code in pega.
Hello,
I don't think we can do that Out-Of-The-Box. I believe you can try to catch browser closure with JavaScript code, catch and save information about user session. To finally use it back on login session but you will need custom work anyway.