How to manually Add Entry to Case Narrative
I poseted this to the SC forum but didn't get any responses, so trying this Product forum instead
Does anyone know how to manually add an entry to the Case Narrative list (located on the Audit tab in Pega 7). I know how to add items to the full Audit (history) but I can't work out how to add an entry to the Case Narrative section below that. The customer I'm working with wants the ability to capture some notes on a couple of screens and then have these notes appear in the Case Narrative view.
Any help much appriciated