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Question

 Arunkumar Velmurugan (AK___) Areteans Technology Solutions Associate Architect
Areteans Technology Solutions
GB
AK___ Member since 2018 29 posts
Areteans Technology Solutions
Posted: Mar 2, 2020
Last activity: Mar 2, 2020
Posted: 2 Mar 2020 10:05 EST
Last activity: 2 Mar 2020 10:38 EST
Closed

How to handle erorr while using ceate case smart shape?

Hi Team,

If I use 'Create Case' smart shape to create a new case?  How to check is that case is created or not? 

 

Regards,

AK

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Pega Platform 8.3 Admin Studio Lead System Architect

Posted: 4 years ago
Posted: 2 Mar 2020 10:31 EST
Marc Lasserre (MarcLasserre_GCS) PEGA Technical Account Manager
Pegasystems Inc.
FR

Hello, 

What sort of error handling are expecting? I guess if it is failing for any reason you will get an error message on the screen. But this shape is just calling activities behind the scene so you can customize those activities to add another type of error handling if you need to.

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Posted: 4 years ago
Posted: 2 Mar 2020 10:38 EST
Arunkumar Velmurugan (AK___) Areteans Technology Solutions Associate Architect
Areteans Technology Solutions
GB

Hi, 

I hope this is an Automatic process and where will I get an error on the screen?  And secondly, If it failed for some reason. How to handle that error in create case smart shape? 

 

 

 

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