Question
NA
IN
Last activity: 24 Feb 2023 3:59 EST
how to find that who is the last operated person of particular agent?
hi,
can anyone tell me how to find who is the last operated person of a particular agent?
***Edited by Moderator Marije to change type from Pega Academy to Product***
COX COMMUNICATIONS
IN
we have different methods to find this but in real time live project we can use log files.
for that you have to go to system>database>
open query runner tab> write sql query to get pega logs.
select*from pegadata.pr_log_jobsscheduler acher Pxjobname='agentname'
u can try this.
Bits In Glass
IN
To find the last operated person of a particular agent in Pega, you can follow these steps:
- Open the Pega Developer Portal and log in with your credentials.
- Go to the "Designer Studio" section and navigate to "System" > "Operations" > "Agents".
- Find the agent you're interested in and click on it to open the Agent rule form.
- Click on the "History" tab to see the history of the agent.
- Look for the most recent entry with an "Operator" column. This will tell you who the last operated person of the agent was.
Alternatively, you can use the Pega log files to see the recent activity of the agent. The logs will show the name of the operator who last ran the agent. You can search for the agent name in the log files and look for the most recent entry with an "Operator" column.
COX COMMUNICATIONS
IN
HI
WE CAN'T FIND ALL THESE IN HISTORY IN THE PRODUCTION ENVIRONMENT.
THANKYOU FOR ANSWERING