Question
Accenture Solutions Pvt Ltd
Accenture Solutions Pvt Ltd
IN
Accenture Solutions Pvt Ltd
Posted: Oct 7, 2020
Last activity: Nov 21, 2020
Last activity: 21 Nov 2020 3:38 EST
Closed
How to enable webchat bot for user/manager portal
Hi All
I have an application build on Pega rules(no customer service )
I have created a chatbot with multiple services and i want to enable web chatbot option in case manager and user portals
Requirement
as user login, he will be able to show the same (chat) screen as in the preview console.
page version 8.4.0
***Edited by Moderator: Pallavi to move from Pega Academy to Product***
***Edited by Moderator Marissa to update Platform Capability tags****
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Posted: 4 years ago
Updated: 4 years ago
Updated: 21 Nov 2020 3:38 EST
Tech Mahindra
Tech Mahindra
IN
Below code changes will show inline chat similar to console
1.generate mashup code for webchat
2.create a section rule and In HTML tab , uncheck "autogenerated html " check box , put mashupcode in html source (you may need to add style style='width: 400px;height: 400px; display:block;' in div tag)
3.refer this section rule in case manager portal harness or related section .