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Question

 John Paul Raja Christu Raja (JohnPaulRaja,C)
Maantic Inc
Consultant
Maantic Inc
US
JohnPaulRaja,C Member since 2011 302 posts
Maantic Inc
Posted: Jul 17, 2018
Last activity: Jul 25, 2018
Posted: 17 Jul 2018 12:28 EDT
Last activity: 25 Jul 2018 2:30 EDT
Closed

How to dynamically set default workgroup

Hi,

I have two workgroups in the operator id abc and xyz , also respective accces group and application abc and xyz.

When access application abc, I need default work group abc and same way when access application xyz, need to have default work group xyz.

How we can achieve it

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Case Management

Posted: 6 years ago
Posted: 18 Jul 2018 6:39 EDT
Naveen Kumar Gattupally (Naveen Naanu)
Vodafone
Senior Manger
Vodafone
IN

Hi John, 

Thanks for posting your query on PSC, This looks like entirely customization. 

1. Go through clipboard >> systemPages>>pyWorkGroupList ( you should find all the workgroup). 
2. Go to OpearatorID page in clipboard and check for pyGroupGroup.
3. Use ApplicationProfileSetup Activity (Available rule) 
based on your business conditions fetch the workgroup from pyWorkgroupLIst and set the pyworkgroup and save it (Mandatory step). 

 

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