Question
CGI
IN
Last activity: 16 Oct 2018 12:03 EDT
How do we auto retry in data page on failure
We are calling a REST call from Data Page.
Query: If REST call fails, Do we have any configuration to auto retry in data page.
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Pegasystems Inc.
IN
Hi Rajasekhar,
Please refer the below link and attachment. Haven't tried the approach but might help you out.
https://docs-previous.pega.com/invocation-error-handling-data-pages
Thank You.
CGI
IN
Thanks..
We are calling a REST call from Data Page.
Query: If REST call fails, Do we have any configuration to auto retry in data page .i.e. where user interaction is not required or Declarative approach.
CGI
IN
We are calling a REST call from Data Page.
Query: If REST call fails, Do we have any configuration to auto retry in data page .i.e. where user interaction is not required or Declarative approach.
CGI
IN
We are calling a REST call from Data Page.
Query: If REST call fails, Do we have any configuration to auto retry in data page .i.e. where user interaction is not required or Declarative approach
Pegasystems Inc.
IN
Hi Rajasekhar,
I am not very sure if this will support your requirement but I could only find this way. Refer the attachment.
Thank You.
CGI
IN
thanks Shekhar, we tried it is not working..........
CGI
IN
We are calling a REST call from Data Page.
Query: If REST call fails, Do we have any configuration to auto retry in data page .i.e. where user interaction is not required or Declarative approach
CGI
IN
We are calling a REST call from Data Page.
Query: If REST call fails, Do we have any configuration to auto retry in data page .i.e. where user interaction is not required or Declarative approach
CGI
IN
We are calling a REST call from Data Page.
Query: If REST call fails, Do we have any configuration to auto retry in data page .i.e. where user interaction is not required or Declarative approach
Pegasystems Inc.
US
Hi Rajasekhar,
I am going to suggest basically what my colleague Sekhar suggested above and point you to
https://collaborate.pega.com/discussion/agent-exception-activityterminateexception
substitute REST for SOAP in this context and also refer to
https://docs-previous.pega.com/invocation-error-handling-data-pages
Does that help you?
Regards,
Jim
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Ranganathan Sivasakthi Sneha Agrawal
CGI
IN
Thanks Jim.
In pxErrorHandlingTemplate DT, it does not have the option of Auto retry. for e.g. when we call data page from activity, we can delete the data page and retry on failure.
Scenario: First time when user access the data page, the external system is down and data page page is created in clipboard with error. If user manually retry the data page after sometime i.e. before expire of refresh time management, will it allow to connect to external system?
Pegasystems Inc.
IN
Hi Rajsekhar,
From DP alone I dont think it would be possible.
You have to tweak it around, it depends on from where are you referring DP.
That reference you have to do again when you see the error.
Thanks,
Ujjwal
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Nalina Ravibiruthoji
CGI
IN
Scenario: First time when user access the data page, the external system is down and Node level data page page is created in clipboard with error. If user manually or system retry the data page after sometime i.e. before expire of refresh time management, How to allow to connect to external system?
Could we stop creating data page on error?
CGI
IN
Scenario: First time when user access the data page, the external system is down and Node level data page page is created in clipboard with error. If user manually or system retry the data page after sometime i.e. before expire of refresh time management, How to allow to connect to external system?
Could we stop creating data page on error?
Waiting for your response...Thanks
CGI
IN
Scenario: First time when user access the data page, the external system is down and Node level data page page is created in clipboard with error. If user manually or system retry the data page after sometime i.e. before expire of refresh time management, How to allow to connect to external system?
Could we stop creating data page on error?
Waiting for your response...Thanks
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Srilekha Kadali
CGI
IN
Scenario: First time when user access the data page, the external system is down and Node level data page page is created in clipboard with error. If user manually or system retry the data page after sometime i.e. before expire of refresh time management, How to allow to connect to external system?
Could we stop creating data page on error?
Waiting for your response...Thanks
Pegasystems Inc.
IN
Hi Team,
Once the rest call is triggered the data page is called, post-processing we have an activity to check if the status is failed or success if a failure occurs then recall the data page if not exit the activity.
Can you let me know if this works?
Regards
Prasanth
CGI
IN
Thanks Prasanth,
Post-Processing approach is not working.........
CGI
IN
Scenario: First time when user access the data page, the external system is down and Node level data page page is created in clipboard with error. If user manually or system retry the data page after sometime i.e. before expire of refresh time management, How to allow to connect to external system?
Could we stop creating data page on error?
Waiting for your response...Thanks
CGI
IN
Scenario: First time when user access the data page, the external system is down and Node level data page page is created in clipboard with error. If user manually or system retry the data page after sometime i.e. before expire of refresh time management, How to allow to connect to external system?
Could we stop creating data page on error?
Waiting for your response...Thanks
Capgemini
IN
How about flushing the data page in the post processing data page activity when there is an error on the data page. That should force to create the data page and thus calling the external system on next access.
Thanks
Saikat
CGI
IN
Thanks for your response.
I tried flushing the data page and it is not removing. Could please share the steps..
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Pooran Chandra Joshi Ali Alsahhaf
Pegasystems Inc.
US
Hi,
This isn't something I've personally tried before, but it looks like the below post has instructions on flushing a data page during runtime processing. It's for Data Transforms, but looks like it could be used in an activity as well.
https://collaborate.pega.com/question/flushing-data-pages
Hope this helps!
-Kurt