Question
EPAM Systems
CA
Last activity: 17 Jul 2017 9:14 EDT
Retry in Data page when calling external service like soap
Hello,
How to retry when you get the error in connect soap calling from data pages as data page doesn't connection flow problem ?
Thanks,
Lalit
Accepted Solution
Pegasystems Inc.
US
Hi Lalit,
Examples of handling data source errors
Pega 7 provides several tools for handling data source errors. A good place to start is the data transform pxErrorHandlingTemplate. This data transform has sample actions that you can use for common data source error-handling tasks, including:
- Read page messages on the data page
- Clear page messages from the data page so it does not stop work processing
- Throw an invocation error by adding page messages so case processes pick it up (remember to catch and handle it in your case layer
)
Hi Lalit,
Examples of handling data source errors
Pega 7 provides several tools for handling data source errors. A good place to start is the data transform pxErrorHandlingTemplate. This data transform has sample actions that you can use for common data source error-handling tasks, including:
- Read page messages on the data page
- Clear page messages from the data page so it does not stop work processing
- Throw an invocation error by adding page messages so case processes pick it up (remember to catch and handle it in your case layer
)
- Output messages to the system log
- Send an email to a system administrator or other stakeholder
You can either copy the logic from the template into your response data transform or save the template to your class and ruleset to create your own error handling transform that can be reused across sources. All rows start in a disabled state, so remember to right-click and enable actions that you want to use and customize.
You can also pull in data from a different data page instead of using the normal DataSource page when it has errors. Examples of this include:
- Referencing another data page to pull data from an alternative data source
- Referencing another data page with the same data source to use for retry
Reference Link.
Hope this information might be helpful to you.
Regards
Mahesh
BUPA
AU
Hi Lalit,
I think you can try with Queue-For-Agent utility and pass the agent name, ruleset. From the agent activity call your data page with SOAP connection. Call resume flow once the data is returned from the external service.
Accepted Solution
Pegasystems Inc.
US
Hi Lalit,
Examples of handling data source errors
Pega 7 provides several tools for handling data source errors. A good place to start is the data transform pxErrorHandlingTemplate. This data transform has sample actions that you can use for common data source error-handling tasks, including:
- Read page messages on the data page
- Clear page messages from the data page so it does not stop work processing
- Throw an invocation error by adding page messages so case processes pick it up (remember to catch and handle it in your case layer
)
Hi Lalit,
Examples of handling data source errors
Pega 7 provides several tools for handling data source errors. A good place to start is the data transform pxErrorHandlingTemplate. This data transform has sample actions that you can use for common data source error-handling tasks, including:
- Read page messages on the data page
- Clear page messages from the data page so it does not stop work processing
- Throw an invocation error by adding page messages so case processes pick it up (remember to catch and handle it in your case layer
)
- Output messages to the system log
- Send an email to a system administrator or other stakeholder
You can either copy the logic from the template into your response data transform or save the template to your class and ruleset to create your own error handling transform that can be reused across sources. All rows start in a disabled state, so remember to right-click and enable actions that you want to use and customize.
You can also pull in data from a different data page instead of using the normal DataSource page when it has errors. Examples of this include:
- Referencing another data page to pull data from an alternative data source
- Referencing another data page with the same data source to use for retry
Reference Link.
Hope this information might be helpful to you.
Regards
Mahesh