Posted: 6 Mar 2019 11:46 EST Last activity: 7 Mar 2019 11:51 EST
How do i determine the type of hotfixes that have been installed
I need to review the hotfixes that have been installed in my environment and indicate the purpose of the hotfix based on this legend:
- Core PRPC engine Fix
- Pega Customer Service
- CTI Fix
I'm looking for a cross reference worksheet or some indicator that may be included in the file that I can match all of the hotfixes I have already installed. This information was not tracked at the time of install so I am having to go back and review all hotfixes. I have checked the readme files, and the download scan results to no avail. Any suggestions would be appreciated.
***Edited by Moderator Marissa to update platform capability tags****
I have that scan already. I was hoping to find a way to determine what category each of the hotfixes fall into based on the legend provided. I don't see in this scan anywhere that it says those specific categories. This was requested by my leadership, and I am not sure they understand the scope of their request. This may also be due to my inexperience with the application, and the way I asked the question, but I am still looking for a solution. Thank you for your comment though.