Question
Aditya Engineering College , Surampalem
Aditya Engineering College , Surampalem
IN
Aditya Engineering College , Surampalem
Posted: Jan 25, 2024
Last activity: Mar 18, 2024
Last activity: 18 Mar 2024 4:36 EDT
Solved
HOW TO DELETE DEFAULT CREATE CASE IN CASETYPE
HOW TO DELETE DEFAULT CREATE CASE IN CASETYPE if we can't,
why?
***Edited by Moderator Rupashree to add Capability tags***
Accepted Solution
Posted: 1 year ago
Updated: 10 months ago
Updated: 18 Mar 2024 4:36 EDT
Maantic Inc
Maantic Inc
IN
We cannot remove the create stage as it is mandatory element for collecting information. You can rename and/or reuse the stage as per requirement.
You can check the below article referred in pega documentation for the same query.
https://docs-previous.pega.com/case-management/85/create-stage-faq
Posted: 1 year ago
Updated: 1 year ago
Updated: 6 Feb 2024 6:51 EST
Commonwealth Bank of Australia
Commonwealth Bank of Australia
IN
Create Stage is mandatory in case life cycle. If you want to bypass and avoid the Create Stage while u create a case
Delete the process and create step and try creating a case in user portal. we can delete and case get created by skipping modal pop of Create case
Thanks and Regards
Swathi Duvvala