Question
Cognitonic Systems
AU
Last activity: 6 Mar 2024 8:01 EST
How to Delete the Attachment based on attachment category permanently form case
Hi
I'm trying to delete the attachment from case permanently writing an activity
Loop D_AttachmentList
Call pyCheckAttachmentLinks
Call pyDeleteAttachment
It is throwing an error that pyStreamName is null , even it is passing parameters
Can anyone suggest the approach to achieve it
***Edited by Moderator Rupashree to add Capability tags***
Tata Consultancy Services
IN
The simple way is to open the Link-Attachment class, then open the respective work ID, and in the right-hand top corner, we have the delete option.
Just click on DELETE Button, It wil be deleted Attachment from the CaseID
I hope this will help you,
Thanks,
Ashok
DXC
AU
@VenkataBhargavN from link attachment get the instance of data-workattach-file class and then you can call pyDeleteAttachment to delete the instance.
Updated: 21 Feb 2024 2:18 EST
Cognitonic Systems
AU
Hi @gasharma
Deleting the file is happening but it is deleting the all attachement from the case
Thanks for responding
Pegasystems Inc.
GB
@VenkataBhargavN please log a support issue if you still need help. Reply with the INC id so we can help track it.